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Booking information
Important information for your holiday at our 4 Star Superior Hotel
Free WiFi
In all rooms and in our lounge area you have access to free Wifi. We use „MEMON“ to neutralize and protect you from Electronic smog.
Pets
Ask for our pet packages during the summer pre- and post-season. For the rest of the year, we ask you to please leave your little loved ones in their familiar surroundings.
Smoking
Smoking is allowed in our smoking area outside with a view of Zauchensee and on the room balconies. In all other hotel areas smoking is not allowed. We thank you for your understanding.
Arrival and departure
Rooms are ready for occupation starting at 3:00 pm on the day of arrival. We ask you to vacate rooms by no later than 11:00 am on the day of departure. The stipulated amount will be charged in the event of later arrival or early departure.
Deposit
Deposit: With fixed reservation per room: € 400,– to € 600,–. By transfer:
Bank details: Raiffeisenkasse Radstadt
IBAN: AT 02 3504 9000 0002 6609
BIC: RVSA AT 2S 049
With a foreign bank transfer, please transfer the deposit with the remark “free of charges for the recipient”. You save unnecessary charges as a result. Deposit per EC card is possible free of charge.
Parking garage
You can gladly reserve a space in our parking garage for € 6,50 a day or as a weekly package for € 39,– (according to availability). We recommend booking a garage space when booking a room.
Room request
You can select different room categories and make a firm booking. We will try our best to fulfil your individual requests (beyond the room category), but point out that we cannot guarantee or confirm any special requests insofar as location, floor and room numbers are concerned.
Cancellation protection
For € 4,00 per person and booked day you can book our cancellation protection.
It concerns here a cancellation protection exclusively, demonstrably not begun journeys concerns and does not protect from premature departures!
Cancellation without cancellation insurance
A cancellation without cancellation costs is possible up to 3 months before starting the journey. With an already paid deposit you will receive a voucher in the amount of the deposit value (return remittance only possible after conclusion of cancellation insurance). The cancellation conditions according to the General Terms and Conditions of the Hotel Industry ( AGBH 2006) apply within the last 3 months.
Cancellation conditions Summer:
For bookings from June: Cancellation costs of free cancellation are possible up to 14 days before departure. If you have already paid a deposit, you will receive a credit in the amount of the deposit (remittance only after
Cancellation cover possible). Cancellation within 14-7 days prior to arrival 50% and within 7-0 days prior to arrival 90% cancellation costs of the total package price.
In the event of an unforeseeable event that prevents you from arriving by a possible travel warning with a related entry or exit ban, you can cancel your holiday free of charge and you have the opportunity to decide between crediting or refunding the deposit.
Special service
You can obtain lift passes from 2 to 8 days at the reception desk in the hotel. One of the greatest advantages which Salzburgerhof provides is that the lift facilities extend directly from our hotel into the Ski Amadé mountain world!
Other
Variances of rooms and photos as well as floor plans are possible. All prices are in EURO. Changes and errors excepted.
